At Horizons Consulting we focus on providing timely and comprehensive implementation of Microsoft Office SharePoint Server technology to help you find and share the information you need to drive your business, from files and applications, to Web sites, to online discussions, in one easy-to-find location. We can speed the setup of your SharePoint platform, enabling electronic filing and team collaboration to help you save money and increase productivity.

SharePoint Workflow with Office Communicator Presence & Exchange Calendar Integration

In any industry environment, lack of an automated workflow tends to be a concern. A large insurance company experienced challenges with their current underwriting approval process which was a manual paper process. To address this concern, Horizons Consulting, Inc. developed a Visual Studio workflow process that leverages Office Communicator Presence and Exchange Calendar information.

This allowed the assigning of underwriters to leverage presence and calendaring information within the process. This created a process that allowed the once manual assigning of an Underwriter to be assigned with knowledge of the Underwriters availability. By utilizing these metrics the case could be automatically assigned to the Underwriter that was available. With Horizons Consulting, Inc. providing the expertise needed to implement this process, the client has seen an improved and more efficient approval process, resulting in improved productivity, accountability, and structure around an previously manual process.